FAQ

MILAN BEDS LTD

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Everything you need to know about our beds, ordering, delivery, payments and after-sales support.

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Our team is always happy to help with product questions, orders, delivery or anything else you need assistance with.

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Consider the size of your room, the mattress size you need and the amount of storage or floor space available. Our product pages provide detailed dimensions and specifications to help you choose the right option.

Bed sizes vary by model. Individual product pages show the available sizes and exact dimensions. We recommend checking these measurements before placing your order.

Many of our upholstered beds are available in a selection of colours and fabric options. Available choices depend on the individual bed model and are shown on the relevant product page.

This depends on the individual product. Please check the product description carefully to see whether a mattress is included or whether the bed frame is supplied separately.

Selected models include practical storage options such as ottoman storage. Storage availability and mechanism details are provided on the individual product page.

Delivery arrangements depend on the product and your delivery location. We will use the contact details provided with your order when delivery communication is required.

Please contact us as soon as possible if your item arrives damaged or faulty. Keep your order details and, where possible, photographs of the issue available so our team can investigate and assist you.

Cancellation and return rights depend on the type of purchase and applicable UK consumer law. Please contact our team with your order details before arranging a return so we can guide you through the correct process.

If you need an update on your order, please contact our team and provide your order number. We can then help with the information available for your order.

You can contact Milan Beds Ltd by phone, email or WhatsApp. Our team will be happy to help with product questions, orders, delivery and general enquiries.

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